Autosupport sens diagnostic and usage data to dellemc for proactive support and to help improve product and services. Netapp offers proven capabilities to build your data fabric. Module objectives 2 upon completion of this module, you will be able to. The smcli autosupportlog command allows you to view an autosupport log file. This page provides links to data domain software documentation. Since data domain systems simultaneously support multiple access methods including nfs, cifs, vtl, ndmp and emc data domain boosttmall applications and utilities can be supported in the same data domain system, at the same time to enable greater storage consolidation. In addition to support, autosupport reporting allows twoway communication, meaning that you will. Powerprotect and data domain core documents dell us.
Describe vtl and vtl library planning describe snapshots, fastcopy, and data retention describe data replication and recovery. Once the registration code is entered, you will have full access to your data. They can be used for the evaluation period after which you will not be able to access your data without purchasing a registration code. Emc data domain operating system initial configuration guide. Softwaredefined storage deploy ontap select softwaredefined storage on your choice of commodity servers and disk media hdd or ssd. First, ill explain continue reading easy reporting on data domain using the autosupport log. The system node autosupport manifest show command reports the content of autosupport messages. Creates a notification list and subscribes to events belonging to the specified list of classes and severity levels. Data domain virtual edition installation and integration. Dd2x00 systems may report that the firmware on one or both of the power supply units psu is not certified after an upgrade to ddos version 6. Easy reporting on data domain using the autosupport log. Data domain is the industrys most scalable, reliable, and cloudenabled protection storage.
Auto data downloads trials, reports, literature, documentation trial versions available click here and fill out the contact form, we will then email you download instructions and a password. Either secure remote service srs or email server needs to be configured for auto support to function properly. Dell data domain dd9500 hardware overview and installation manual. Select the data domain model from the platform list and click view. After you have completed these tasks, the emc data domain initial. If the system is not configured to send asups to emc, setup your data domain to send emc your asup auto support logs. Emc dteata domain advanced command troubleshoot slideshare. Emc data domain operating system offline diagnostics suite users guide 302001635 rev. For instance you want to provide the autosupport to a 3rd party vendor who will give you a quote for maintenance.
Zerowait is the leading provider of third party netapp support. For various reasons datadomain may not be receiving the autosupports, in which case we may request them to be uploaded manually. Data infrastructure management software articles and resources. Support comprehensive context sensitive help is available by clicking on the buttons on any of the screens. Performing an automatic nondisruptive upgrade using the cli. The r prevents it rebooting afterwards if you have a 32bit root volume that you wish to convert to 64bit, the best way i. View and download dell data domain dd9500 hardware overview and installation manual online. To view user documents, click product documentation and then perform the following steps. Manually send data domain autosupport files lostcreek fintech. Easy reporting on data domain using the autosupport log the. Data domain uses variable length deduplication, which takes a more intelligent. The graphs display a history of disk space usage, a compression ratio, and the total amount of data sent to. Browse computer hardware parts like 01y7b0, 01ybu0, 01ybu1, 02a680, 02a6b0 manufactured by data domain. The emc data domain installation and setup guide, which is shipped with your particular data domain system, provides instructions for installing your data domain system, enabling data transfer, powering on the controller, and enabling administrative communication.
Next we create a new backup task, choose our new dd ve repository. Paste the text in an email and forward to the support representative. The system password is the data domain serial number. Dell emc data domain storage maintenance hardware support cds. Youll learn how migrating from data domain and other dedupe appliances to the latest appliances from veritas can reduce backup times and rack space, lower your power and cooling costs, and deliver crucial new 360 data management capabilities. Rpm signature verification validates data domain rpms that you download for upgrade.
To perform this task you will need to log into the gui. Another way to manually send the autosupport is to login to the restorer using a browser. Data domain cli command reference guide the san guy. The name and size of each file collected for the message is reported, along with any errors. Ontap software provides the rocksolid foundation for data management on the broadest range of deployment optionsfrom engineered systems to commodity servers to the cloud. Access the command line interface cli using a serial cable, telnet, or an ssh client.
Listed below are a list of common netapp 7mode commands that you can use in your daytoday operations. The emc data domain installation and setup guide, which is shipped with your particular. Ontap autosupport and autosupport on demand configuration guide sudip hore, leita lewis, pradeep palukuri, andris dindzans, netapp october 2017 tr4444 abstract this configuration guide is intended to assist customers, partners, sales engineers ses, consulting sales engineers cses, professional services engineers pses, and professional. Enable and s services on the data domain to re start the gui process. These appliances are great for deduplication and great for a backup repository such as veeam. Here you can find content that will help you get started with data domain operating system 6. Ha system autosupport and support bundle manageability. Sep 29, 2017 what can the new netbackup appliances offer your organization that data domain cant. Currently there is not a way to send an autosupport using the web interface. Ibm system storage n series data ontap release model if you are upgrading to this data ontap release or reverting from this release to. Top 5 reasons to replace data domain with netbackup appliances. Nimble storage firewall rules hewlett packard enterprise. Netapp support owner manual free download as pdf file. If youre looking to automate reports for your data domain, see my post easy reporting on data domain using the autosupport log.
Aff, nvme, efseries, and solidfire articles and resources. We deliver health, growth and workload profiling assessments to help you make key infrastructure decisions. Emc data domain diskbased deduplication storage systems optimize data protection and. Modernize it, simplify private clouds for agility, and fuel data driven innovation on any cloud. This file provides information about status, history of transmission activity, and any errors encountered during delivery of the autosupport messages. Page 92 the net config command with the float option is the only way to configure a floating ip address.
Data domain advanced features and functions 1 velocity partner accreditation 2. First confirm where your autosupport files are going to be send. Easy reporting on data domain using the autosupport log the san. What can the new netbackup appliances offer your organization that data domain cant. If you have a emc account download the install guide here. For each data domain profile, this command returns its name, description, and other characteristics, such as the number of nodes, the number of query processing threads, and the list of arguments if any that are sent to the dgraph processes for this profile. For that, i upgraded netbackup on my master server. Support comprehensive context sensitive help is available by clicking on the. Generate an autosupport sent to yourself to use as acg input. Once youve downloaded the autosupport file, you can run scripts against it to pull out only the info youre interested in. To configure ses, you can follow the instructions located here.
Downloads these downloads are fullyfunctional versions of our software but are timelimited. Configuring your data domain virtual edition for autosupport. For more information about data ontap releases, refer to the following publication. The easiest method i found is to use the info collected in the autosupport log. There is a weekly scheduled process to do this, but at times it is neccessary to run the process manually to free up space if prior to the scheduled task. We serve the parameters of our data domain virtual edition and permissions user veeam which assumed earlier. The following command will generate an email with the autosupport to the address associated with option.
Data domain is an inline deduplication storage system, which has revolutionized diskbased backup, archiving, and disaster recovery that utilizes highspeed processing. Dd2500 appliance, data domain, data domain deduplication storage systems,dd2200 appliance,dd os,dd os 6. How to manually send autosupport files to netapp netapp kb. Data domain easily integrates with existing infrastructure and thirdparty backup solutions. I was most interested in reporting on disk space, but decided to gather some other data as well. When integrated with a converged system, dell emc recommends that data domain uses a data domain virtual ethernet interface and lacp for ip network connectivity, except the dd3300. This article explains how to recover space on a data domain device from the command line manually. Commands for performing and monitoring manual takeovers moving epsilon for certain manually initiated takeovers performing a manual giveback.
I was looking for an easy and free way to do some daily reporting on our data domain hardware. Netapp support owner manual technical support computer. Domain name system download 1 installs new version of data ontap. Alert emails from the data domain device are not sending to email addresses outside the company domain and are not generating cases on the data domain support portal. For various reasons datadomain may not be receiving the autosupports, in which case we may need them to be uploaded manually. On the row for the correct data domain operating system dd os. Whether for health checks, capacity planning or rightsizing a new solution, mitrend delivers deep insight into your infrastructure. This document contains instructions for gather autosupport data to share with.
Our knowledgeable staff and extensive inventory allow us to provide affordable, oem quality support on netapp products, including those that netapp has declared eol. For data domain systems that do not support lacp, such as. In these cases, the autosupport data will have to be collected manually. All data ontap manual pages are stored on the storage system in files whose names are prefixed with. Data protection note diagnostics are run in offline mode and require a reboot to load. Supported systems the next table shows which diagnostic tests can be run on each supported. Autosupport bundle collection commands for all e2700 or e5600. The log is available for all autosupport capable and autosupport enabled storage arrays.
The smcli enable autosupportfeature command turns on the autosupport asup feature for all managed storage arrays and makes it possible to transmit messages to the netapp technical support site. This brings up the html version of the users manual in your default web browser. After you enable the asup feature, any asupcapable storage array is automatically prepared to collect and send supportrelated data to technical support. The listddprofiles command returns a list of data domain profiles configured in the endeca server cluster. Generating autosupport data viewing autosupport summary autosupport severity types. Data domain operating system user guide software version 4. Nov 12, 2015 the following is a quick guide for the initial setup of a data domain 2500 appliance. How can we verify if the data domain device is able to send autosupport asup and alert emails to external recipients. View and download data domain dd400 series user manual online.
How to gather autosupport emc community network decn. Jan 25, 2018 this is a data domain cli command reference guide for the commands that are more commonly used. As i come across new commands, i will add them to the list. Modernize it, simplify private clouds for agility, and fuel datadriven innovation on any cloud. Dellemc powerprotect for data protection in vcf on vxrail. This is a data domain cli command reference guide for the commands that are more commonly used. Mar, 2014 i was looking for an easy and free way to do some daily reporting on our data domain hardware. Nov 11, 2015 alert monitoring a data domain system data domain system administrator daily alerts and autosupport reports daily alerts and autosupport reports data domain technical support 2. Data domain standalone offers data domain without the requirement of avamar, networker, or protectpoint. We can even have spares shipped to any of your global sites in as little as two hours subject to slas and contract. How to enable remote access to a nodes root volume in a. A system can present itself as a file server, offering nfs, cifs access. In offline mode, the data domain file system is not running, and no customer data is flowing through the system. How to manually send autosupport messages to netapp.
I just want to purge this old data and reclaim the space. How to manually send autosupport messages to netapp pientar. Command to list backed up files by date dell community. How to verify if the dd device is able to send autosupport. Users guide emc data domain operating system offline. The following is a quick guide for the initial setup of a data domain 2500 appliance. Commands for performing and monitoring manual takeovers. Avamar data store manages data for the avamar solution. Manually run a filesystem clean on a data domain device. The data domain support web site includes graphs of disk space usage and compression for every restorer that sends autosupport reports to data domain.